Consumer Resources
General Applications
- Intake & Eligibility Application English
- Intake & Eligibility Application Spanish
Know Your Rights Handbooks
- Rights of Individuals to be protected and promoted by the HCS Provider Pub. 314
- HCS Rights Handbook DADS Pub 109
- TxHmL Rights Handbook DADS Pub 118
- ICF-MR Handbook DADS Pub 110
- DADS Explanation of MR Services and Supports
- Explanation of IDD (MR) Services & Supports brochure pamphlet
Consumer Rights and Quality Services
- What Every Consumer Needs to Know English (DADS Publication 251)
- What Every Consumer Needs to Know Spanish (DADS Publication 251)
- Health Insurance Portability Accountability Act (HIPAA) English
- Health Insurance Portability Accountability Act (HIPAA) Spanish
- HCS Communication Form for Complaint, Grievance, Rights, Compliments & Other (Procedures) * Fax completed form to CRO
- Alamo Local Authority Grievance/Complaint Form (Intake & Eligibility, General Revenue, TxHmL Waiver, Continuity of Services, In Home Family Support) * Fax completed form to CRO
- Request for Action Concerning Protected Health Information (PHI) by Individual Served ** Mail completed form to CRO
* The Alamo Local Authority (ALA) Clients Rights Officer (CRO) can be reached by:
Mail: ALA Client Rights Officer / 8700 Tesoro Drive, Suite 800 / San Antonio, TX 78217
Phone #: (210) 832-5020
Fax #: (210) 225-5937 attn: ALA Clients Rights Officer
Provider Listings
- General Revenue Contracted Provider Choice List (GR-Contracted with ALA)
- Home and Community-Based Services Provider List (HCS)
- Home and Community-Based Services FMS Agency List (HCS)
- Texas Home Living Provider List (TxHmL)
- Texas Home Living FMS Agency List (TxHmL)
- Intermediate Care Facility Search (ICF-MR)
Other Resources
- Texas Council on Autism & Pervasive Developmental Disorders (PDD)
- Texas Department of Aging and Disability Services (DADS)
- Texas Department of Assistive and Rehabilitative Services (DARS)
- Alamo Service Connection (ASC) - Network of Care
- Higher Education Resource Guide Released
- Sesame Street Autism Resources for Parents
- Resources for Military Families
- Academic Accommodation Resources
- Disability Resources from the Department of Labor
- Birth Injury Center
- Cerebral Palsy Guide